Terms & Conditions
Ketentuan penggunaan layanan dan transaksi di platform MAT.
At MAT Store, we want you to shop with complete confidence.
These Terms and Conditions explain how our website works, how your orders are handled, and how we protect you as a customer. By accessing or making a purchase on this website, you agree to the Terms and Conditions below.
1. About Our Store
MAT Store is the official Garmin online store in Indonesia, operated by MAT as an authorized Garmin distributor. All products offered are sourced directly through official channels.
2. Authentic Products & Official Warranty
Every product sold on MAT Store is 100% original and comes with an official warranty from respective brands. Warranty duration and coverage follow respective brand's official policy Warranty applies to normal use and conditions as stated in the warranty documentation You can shop knowing your purchase is genuine and fully supported.
3. Pricing Transparency
All prices are displayed in Indonesian Rupiah (IDR) Prices include applicable taxes, unless clearly stated otherwise Promotions and offers are valid for a limited time and subject to availability We aim to keep pricing clear, fair, and transparent at all times.
4. Secure Orders & Payments
Orders are confirmed once payment is successfully completed We offer secure and trusted payment methods as shown at checkout For customer protection, we reserve the right to cancel orders that appear fraudulent or violate these Terms Your payment security is our priority.
5. Shipping & Delivery
Orders are shipped using reliable logistics partners Estimated delivery times are provided for reference and may vary due to external factors You will receive tracking information once your order is dispatched We do our best to ensure your product arrives safely and on time.
6. Returns & Exchanges
Customer satisfaction matters to us. Returns and exchanges are handled according to our Return & Refund Policy. Products must be unused, in original condition, and include proof of purchase Full details are available on our Return & Refund page.
7. Responsible Use
When using MAT Store, you agree to: Provide accurate information during checkout Use the website for lawful purposes only Respect the security and integrity of our platform
8. Intellectual Property
All content on this website — including images, product descriptions, logos, and trademarks — is protected and owned by Garmin, MAT, or its partners. Unauthorized use is not permitted.
9. Limitation of Liability
MAT Store is not responsible for indirect or consequential damages arising from the use of this website or products, except as required by applicable law.
10. Your Privacy
We respect your privacy. Personal data is handled securely and in accordance with our Privacy Policy and Indonesian data protection regulations.
11. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Indonesia.
12. Updates to These Terms
We may update these Terms from time to time to improve clarity or comply with regulations. Any changes will be posted on this page and take effect immediately.
13. Need Help?
Our Customer Support MAT team is ready to assist you. Please visit the Contact section for support channels.
Last updated: 10/3/2026