Frequently asked
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Do all the Garmin products come with an official warranty?+
Yes. All products sold by MAT are official Garmin Indonesia products and are covered by a 2-year official manufacturer’s warranty.
Where are Garmin service centers located?+
Garmin service centers are available in several major cities across Indonesia, as stated on the warranty card included with the product. For further assistance, please contact MAT Customer Support.
What payment methods are accepted?+
We accept the following payment methods: Credit and debit cards Bank transfers Virtual accounts Electronic wallets (OVO, GoPay, DANA, ShopeePay) 0% installment plans (available for selected banks)
Are installment payments available without a credit card?+
Yes. Installment payments without a credit card are available through approved PayLater services, such as SPayLater, Akulaku, or Kredivo, subject to availability.
Is it safe to make transactions on MAT?+
Yes. MAT uses Midtrans as its payment gateway. Midtrans is a secure and reliable fintech payment platform and part of the Gojek Group payment ecosystem.
How long does order processing and delivery take?+
Orders are processed within one (1) business day. Delivery times may vary depending on the destination and selected shipping method.